FAQs

FAQs

Products

Customization

Sustainability

3PL & Turnkey Services

Orders & Support

What kinds of packaging materials do you provide?

We offer recyclable and sustainable materials such as PET, HDPE, LDPE, PP, Glass, Aluminum, and paper. Additionally, premium acrylic materials like ABS, AS, and PMMA are available upon request.

What quality control measures are in place?

We have a dedicated quality control team working directly with the office and follow strict inspection methods and criteria, including adherence to the AQL (Accepted Quality Level) standards.

Can we receive samples before placing a bulk order?

Absolutely. We provide component samples to qualify materials. After sample and pricing approval, we also offer stability and line trial samples at no cost. Pre-production samples (PPS) are also free before production starts.

What types of packaging solutions do you offer?

Our range includes plastic tubes, laminate tubes, airless bottles and jars, glass bottles and jars, aluminum bottles and jars, foldable cartons, Lip gloss, compact box, Lip balm and more. If you don't find what you need on our website, please contact us.

How do airless jars help in preserving skincare product quality?

Airless jars minimize exposure to air, light, and contaminants, reducing oxidation and bacterial growth. This preserves the stability and effectiveness of active ingredients, ensuring your skincare products remain fresh and potent longer.

Are airless jars suitable for all types of skincare formulations?

Yes, airless jars are versatile and can accommodate a wide range of formulations including creams, serums, lotions, and gels. They work well with both water-based and oil-based products thanks to their airtight design.

Are airless jars travel-friendly and leak-proof?

Absolutely. Airless jars are designed to be leak-proof, making them convenient and mess-free for travel. The airtight seal and controlled dispensing pump help prevent leaks and product wastage during transport.

Do you offer custom packaging solutions tailored to specific requirements?

Yes! We specialize in fully customized packaging solutions designed to meet your unique needs. Our team collaborates closely with you to understand your branding, product, and logistical needs, ensuring a custom packaging solution that protects your product and enhances its market presence. Your vision is our priority.

What printing and design options are available?

We provide printing methods including offset, silk screen, hot stamping, flexography, incremental QR code printing, and water transfer labels, among others.

Can you assist with the design process, or do we need to provide finished artwork?

We do offer design assistance to bring your custom packaging ideas to life.

Are your packaging solutions customizable?

Yes! We tailor designs, materials, and sizes to reflect your brand identity and help your products stand out. Whether custom components or personalized artwork, we turn your packaging vision into reality.

What sustainable packaging options does Enki Packaging offer?

Enki Packaging provides a range of eco-friendly solutions, including recyclable plastics, glass, aluminum, PCR (post-consumer recycled) materials, and refillable packaging systems designed to reduce waste and support circular use.

How does Enki Packaging ensure its materials are sustainably sourced?

We partner with certified manufacturers who follow ethical and sustainable production standards, ensuring minimal environmental impact and responsible material sourcing.

What is PCR (Post-Consumer Recycled) material, and why is it important?

PCR material is made from recycled consumer waste, helping reduce landfill accumulation and lower the need for virgin resin. It’s an excellent way to maintain quality while reducing carbon footprint.

Do you offer refillable or reusable packaging solutions?

Yes. We specialize in refillable components such as airless bottles, jars, and compacts that extend the product life cycle and reduce single-use waste.

Can sustainable packaging still look premium and align with my brand’s design goals?

Absolutely. Our sustainable packaging options can be customized with premium finishes—such as soft touch, matte coatings, and metallic effects—while maintaining eco-friendly standards.

How does Enki Packaging help brands achieve their sustainability goals?

Our team works closely with clients to recommend eco-conscious materials, lightweight designs, and manufacturing methods that balance sustainability, functionality, and cost efficiency.

Do you offer PCR?

Yes, we offer PCR based materials like HDPE, LDPE, PET, PP and Glass.

What is the max PCR percentage you can offer?

Depending on the type of material the PCR percentages varies. We can offer 100% PCR on PET and up to 50% on HDPE and LDPE.

What does a turnkey packaging service include?

A turnkey service manages the entire process—from sourcing and decorating components to filling, assembly, labeling, and final delivery—providing a complete, hassle-free packaging solution.

How can 3PL services help improve my supply chain efficiency?

We handle inventory management, warehousing, and order fulfillment, helping brands save time, reduce overhead, and ensure faster, more reliable product delivery.

Do you handle both small and large production runs?

Yes. We offer flexible production options, accommodating both small-batch orders for indie brands and large-scale manufacturing for established companies.

Can you manage custom decoration and labeling as part of its turnkey service?

Absolutely. We coordinate decoration processes such as silk screening, hot stamping, labeling, and custom color matching to ensure your packaging reflects your brand’s identity.

How does you ensure quality control throughout the turnkey process?

We implement strict quality control measures throughout production, inspecting materials, decoration, and final assembly to ensure every component meets brand and industry standards.

Do you offer fulfillment or distribution support after production?

Yes. Through our 3PL network, we provide warehousing, pick-and-pack services, and distribution to both domestic and international destinations, ensuring efficient delivery and inventory management.

How can 3PL service benefit my brand?

Our 3PL (Third-Party Logistics) service helps streamline your supply chain by managing inventory, warehousing, and fulfillment. This allows you to reduce overhead, improve delivery efficiency, and focus on growing your brand.

What is the usual turnaround time for custom packaging orders?

Typically, it takes about 8 to 10 weeks, depending on order size, artwork, and component type.

Are there minimum order quantities for custom packaging?

Yes, the minimum order for custom packaging is typically 10,000 units, subject to change depending on materials and project complexity. Please contact us for more details.

How are shipping and delivery managed?

We partner with trusted logistics providers to ship your orders worldwide.

Are there any additional costs like setup or tooling fees?

We do not charge for printing plates or setup fees regardless of order size. Mold costs may apply based on component complexity and order quantity.

Can you accommodate rush orders or expedited shipping?

Yes, we understand tight timelines and offer expedited processing and shipping options to meet your urgent needs without compromising quality.

How do you ensure the security and confidentiality of our packaging designs?

We prioritize security by restricting access to sensitive information and having non-disclosure agreements with team members and third parties to protect your unique packaging designs.

What are your MOQs

We can offer order quantities as low as 5,000 pcs based on the type of packaging and customization

Do you provide pre-production samples (PPS)

Yes, irrespective of the order quantity, we provide PPS before going into mass production

Do you provide technical drawings

Yes, we offer technical drawings for all packaging

Do you have MSDS, TDS and specification sheets for all types of packaging

Yes, the documents are available upon request

Do you offer samples for stability and line trial testing?

Absolutely, samples for stability testing is the most important factor to qualify components before placing the orders.

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